How many hours of your life have you worried away because you need to have a potentially tricky conversation with someone? It can be hard to tell someone stressful or uncomfortable stuff, especially when you need to deliver bad news. It's stressful just thinking about what you're going to say or how they might react, and instead of facing it head on, you go do something else that needs your attention. (Right?)
You're worried it's going to be uncomfortable.
How to stop procrastinating difficult conversations, avoiding situations where you have to deliver bad news, or pretending like you don't need to tell them at all...
It won't take you long to apply my secret formula, and prepare. Then you will feel much better, and can confidently handle it.
Ready to see how easy it can be to have "difficult" conversations?
I've worked with countless people who were avoiding a chat with someone because they thought it would be uncomfortable. Although we are all perfectly capable of handling this without drama, most people don’t want to be the bad guy, or are too focused on other priorities, and it gets built up in the mind where it grows wildly out of proportion. Until it gets handled...
It’s not really that complicated once you can identify WHAT you want to say, and tailor HOW to say it.
When you have a process and the confidence to address it, you can get it over with and move forward. The priceless skill of being able to Say What Needs to Be Said without extra stress will save you time and energy, and make many things easier.
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Basics steps for smoother conversations:
- Ask yourself “What do I really want to see happen as a result of this conversation?” or “What is the best possible outcome?” Write down the main points.
- Ask yourself “How do I want them to feel?” and “What do I want them to know?” Write down the main points.
- Craft a message in your own style, keeping in mind the main points.
- Consider THEIR style, and adjust the message so that it will be received as intended. (Learn their style, as well as yours, and get a reusable worksheet here)
Then: Be quiet and let them respond naturally, and check for their understanding if needed. (Pro tip: Use this as feedback to enhance your skills for next time.)
Once you’re used to the process it only takes a few minutes to prepare, and pays off more than you can imagine...
Which "difficult" conversation have you been putting off? Move forward today!
In the spirit of moxie,
